Castlight Health Transforms Access to Care with New Virtual Urgent Service

Castlight Health intros virtual urgent care for members

24/7 Access to Healthcare: A Leap Forward

In a landscape where convenient healthcare access is crucial, Castlight Health has rolled out a groundbreaking virtual urgent care service. Enabled by technology from Fabric, this service integrates seamlessly with Castlight's existing benefits navigation app, allowing members unprecedented 24/7 access to licensed healthcare professionals. Patients can connect via chat or video, ensuring that urgent medical needs are met swiftly without the delays often associated with in-person visits.

Transforming Patient Engagement through Technology

The importance of technology in healthcare cannot be overstated. Castlight's integration with Fabric not only expedites the care process but also ensures continuity through various communication modes—be it chat, video, or on-demand visits. As Jonathan Porter, CEO of apree health, mentions, this approach ensures coordinated care, linking members to the broader healthcare ecosystem in a meaningful way.

What This Means for Employers and Health Plans

With this new offering, Castlight provides employers and health plans an effective solution to enhance health outcomes among their members. Many Fortune 500 companies have already piloted the service, indicating significant interest from major industry players. This step forward could play a pivotal role in changing how health plans view virtual care, marking an essential evolution in employer-based healthcare.

The Future of Virtual Care

The trend towards virtual healthcare solutions is only expected to grow. As healthcare becomes increasingly digitized, providers like Castlight are pioneering models that provide easy access and reduce wait times. The emphasis on chat-based consultations, which allow visits to be scheduled within minutes, not only caters to a tech-savvy generation but also addresses the pressing need for immediate care in an ever-busy world.

In summary, Castlight Health's new virtual urgent care service represents a significant advancement in the accessibility of healthcare, leveraging technology to bridge gaps in patient care. As healthcare IT professionals and providers, it's valuable to recognize how such innovations can drive efficiency and improve patient experiences.

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Castlight Health Transforms Access to Care with New Virtual Urgent Service

24/7 Access to Healthcare: A Leap Forward

Transforming Patient Engagement through Technology

What This Means for Employers and Health Plans

The Future of Virtual Care

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